I have ordered couple of individual items with custom embroidery (I supplied the images) and I was so impressed by the both the ease of the ordering process and how quickly they arrived. Mostly, I was amazed by the quality of the embroidery itself - it all came out even better than I expected. Thanks Banana Moon, I will be ordering from you again.
Wow what a great service! I went through Sarah who was fantastic and responded quickly to all my emails, the tshirts arrived 6 days after ordering!! And they look fantastic! One of the tshirts had a small hole in it, after getting in touch with Sarah they sent a new one straight away! 100% recommend!
Excellent, Truly Custom T-Shirts and Great Customer Service. I needed some new custom T-shirts, some for staff and some for personal. I emailed the Banana Moon team with my order of T-shirts along with the 16 individual designs I'd put together. I chose to go with embroidered designs instead of printed on this occasion but I wasn't sure how much the designs would have to be amended in order to embroider them. Once again Banana Moon have knocked it out of the park, what they were able to achieve from my designs to needle is incredible. Every single design I requested was embroidered flawlessly with excellent colour matching too. We had a slight problem with the order, a number of the T-shirts had ended up in the wrong size. I emailed the team and they replied within 24 hours, apologised and let me know they'd send replacements out ASAP. I believe customer service is not only providing good customer service when things are going well but being able to resolve a situation quickly and professionally when things go wrong. Banana Moon showed their experience here and I'm very grateful for how they dealt with the issue I had.
Wow, Rob! Thankyou so much for this gleaming review. We really do take pride in what we do, and always try to ensure our printing and embroidery methods are state of the art and the best quality for our customers. So glad to hear you're happy with your ordering experience and garment! -Emily :)
I have been looking to get a detailed and vibrant picture printed on a hoodie, and have researched and tested a number of different UK-based printers.....Banana Moon Clothing has simply blown them all out of the water. The two hoodies I've had printed so far with Banana Moon have been truly exceptional....I am genuinely blown away by the quality of their DTG printing, and look forward to offering them to my customers. If you want the best quality prints on clothing around, Banana Moon Clothing is your company....