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Hello Greg, We apologize for your experience with us here at Uptown Family Vision. By no means did we intend to mislead you. Our priority is providing exceptional healthcare and service to our patients. If there is anything we can do to rectify this situation, please contact us directly at [email protected].
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Doctor is amazing. Front desk support woman is HORRIBLE. Not helpful and seems to always be trying to mislead you.
The doctor was FANTASTIC! Very kind, very caring. The receptionist, Mary, needs to work on her people skills. Shes the face of the office, but was very rude when I showed up 8 minutes before my appointment. She was also very curt in her calls, which made me feel like I was doing her a favor by booking my appointments. I deliberately did not purchase my contacts from here because she was so unpleasant. I would not come back here. But the place is clean. Limited eyeglass selection, though.
Had a wonderful first visit! Very safe, efficient, and friendly service from the whole team. Highly recommend if you're looking for quality care. And my new glasses are awesome, the selection was unique and there were lots of options.
I'm so excited for the office to open! I called to schedule an appointment for my almost 3 year old and had such a great call with Dr. Nham. She was very friendly and informative in answering all of my questions. July can't get here soon enough