Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
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Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
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79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
I had to buy a group gift for a friends baby shower and was clueless on what to get. Everything on her registry had already been purchased. I decided to go with clothes and after reading that Monica + Andy used organic cotton, I had to go. Sarah helped me and was amazing. She gave me great guidance and suggestions. I feel relieved and confident that my friend will love her gifts! Even better, Sarah wrapped the gifts BEAUTIFULLY. Thank you, Sarah!
Damaris was such great help putting together an adorable gift box and arranging it with a note. She was so friendly and communicative while I struggled to sort out this last minute gift but with her help we got it done. Love this shop and their adorable organic goodies. Thank you so much!!
They were so helpful! I called looking for an item, and they helped me purchase over the phone, and then sent via Postmates to my husband's office since we needed it quickly. Really wonderful customer service, not to mention adorable baby clothing!
My personal experience has been online and it was outstanding.Damaris who is the manager at the store is a pleasure to work with, her customer service skills go over and beyond, nothing is ever too much and she will answer any of your questions with ease. Damaris Knowledge and professionalism is truly an asset to MonicaandAndy. I also had the pleasure of working with Destiny. Great customer service , knowledge of merchandise, and no question is ever too much. These two ladies make your shopping experience online top notch. All phone calls are returned immediately. I have dealt with quite a few online companies but this experience was outstanding. I am looking forward on my next trip New York City to come into the store and meet these two wonderful ladies at Monica and Andy and thank them in person. I am a huge advocate to purchase merchandise from small businesses and products made in the United States. Great quality and wonderful workmanship. Damaris Destiny
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