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Dear L MO, Thank you very much for your review. At this practice we give a full assessment of need and are clear about likely associated costs before you embark on any treatment. It is a fact that when there is significant volume loss, small volumes of filler have very little if any, impact and therefore the result will be at best underwhelming or very disappointing indeed. It is for this reason that we like to be direct regarding what your likely costs are going to be from the outset in order for you to make a decision on whether you want to proceed or not. The reality is that the initial investment is always significantly greater than the maintenance fees. In many cases treatment just needs topping up once a year which keeps maintenance costs at an agreeable level. We also routinely give patients options to proceed gradually with incremental amounts of filler which incur lower fees, thereby focusing on certain key areas of concern. We hope this explains your individual assessment and should you wish to return to the clinic for any treatment in the future we would be delighted to see you and discuss further. Best wishes, The Cosmetic Skin Clinic
1620751967
3
Had a consultation at the C.S.C. With senior nurse, Helen Champman. Seemed nice enough. I have a very thin face with hollows in temple, cheek and under eye area. I am 42. I knew that treatment would not be cheap but to be quoted 2,450 for fillers which only last a year is extortionate. The up keep over 10 years would be over 24,450. Looking elsewhere.
Dear Luca Robert I wonder if we could find out some more details as we dont seem to have a record of your name on our system as a patient. My name is Jodie and I am the operations manager of the clinic. Please be assured there are no junior medical staff at this clinic and you would have only been billed for the service that was provided. If you wish to contact me I would be very happy to discuss your concerns with you and look into this further. You can reach me on [email protected] or you can call me on 0203 319 3637. I look forward to hearing from you Best wishes Jodie.
1544704591
1
Completely agree with Clair Horner, booked in with Dr Tracy Mounford went there after an hour waiting over my appointment time Dr Mounford came in spoke to me what I need to be done then 10 minutes later a Junior Doctor comes in ( sorry Mounford isnt working today she only supervising. How in earth is that possible? And they had already taken my money and fully charged me.
Hello Caroline, thank you for taking the time to leave a review for The Cosmetic Skin Clinic. We always value patient feedback - I will pass on your lovely comments to Dr Mountford and the team and we look forward to seeing you again soon.
1492009125
5
Patients really are in expert medical hands here. Dr Tracy Mountford and her team are an absolute delight - professional, knowledgeable and thorough, in a calm, relaxed and friendly environment.
Dear Sara, thank you so much for taking the time to leave us such a wonderful review, you have outlined so many of our important attributes at The Cosmetic Skin Clinic. We are delighted to hear that you are pleased with your treatment results after every visit! We will pass on your comments to Dr Sophie Shotter and look forward to seeing you soon!
1565712432
5
Ive been with Cosmetic Clinic for 9yrs now and they always, always deliver not only in terms of the treatments they provide but the service that their (family of) staff give. After 9yrs most people know me and will always bother to talk to me whether Im specifically their client that day or not. I always feel like Im important to them and I trust in them completely whether its the receptionist giving me advice about a facial sunblock or one of the doctors injecting. I have had a recent revelation too, its a new product, Volux, its truly taken years off me! I needed something to help reduce a sagging (and visibily aging) jawline. Dr Sophie Shotter used Volux to lengthen and broaden my chin - it may sound strange but it has restored the balance in my face, no more sagging jowls - I think I look great! Really cant recommend Cosmetic Skin Clinic highly enough I feel they are my strongest ally in keeping age at bay.
Dear Marlene, thank you for your review. Were sorry your experience didnt match your expectations, please know that patient satisfaction is very important to us. We are glad we had the opportunity to speak with you and will review you shortly. Please be reassured that we try wherever possible to match patient expectations. We look forward to seeing you soon. Kind regards The Cosmetic Skin Clinic
1615379522
1
I saw Dr Joanna Christou and she recomended Ultherapy and fillers at a later stage. The ulterapy and the fillers was so expensive! I paid 4,600 for both and I cannot tell you how disspointed i am. My face looks no different and im not sure where the fillers are! its a total waste of money I wish I had given this money to the homless.
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