Hi Pete , Thanks for telling us about this. Were really sorry to hear youve had a poor experience with us. We shall complete a thorough and detailed investigation to enable us to improve our customer experience. If youd like to discuss this further or have any additional queries please email us at [email protected] Kind Regards, Gareth Jones Customer Service
Awful returns policy- Buyer Beware! Was oversold my order by James (manager) on the promise there would be no hassle bringing tiles back- which then he refused to do - lots of excuses but basically its a scam- will not be using again.