Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hi Pete , Thanks for telling us about this. Were really sorry to hear youve had a poor experience with us. We shall complete a thorough and detailed investigation to enable us to improve our customer experience. If youd like to discuss this further or have any additional queries please email us at [email protected] Kind Regards, Gareth Jones Customer Service
1640771708
1
Awful returns policy- Buyer Beware! Was oversold my order by James (manager) on the promise there would be no hassle bringing tiles back- which then he refused to do - lots of excuses but basically its a scam- will not be using again.
Hi Susan CC, Thank you so much for the 5 star rating Susan !!! What wonderful feedback to receive. We are glad that the service you received was up to our usual high standard ......is music to our ears. Thanks again!!! Kind Regards, Gareth Jones Customer Service
1632233125
5
Very helpful staff and great customer service. James showed us lots of designs and helped us come to a great decision for our bathroom. Would definitely recommend.
Thank you for your review we are very happy to hear you are satisfied with the service you have received. Kind regards Tile Giant
1606317207
5
What a great bunch of people Craig, Adam and Zoe - welcoming, really helpful, very professional and always provide a seamless service - thank you for all your help - Leila Fox
Popped in Tile Giant to have a look around. Soon started talking to the team in there and they were really helpful. They were able to help me choose some tiles for the kitchen and my wife and I popped back in the following week and bought the tiles. They were delivered on time to the store and Micheal and the team helped my wife get the tiles into the car as she was picking them up from store. Will definitely be buying my bathroom tiles from Tile Giant. Thanks to all the team.
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