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Jonathan Bathe
Thank you for your recent feedback, Ostara Australia are always open to give you an opportunity to have your say about your experience and endeavor to work towards all clients being satisfied with our service. Ostara Australia has a formal complaints process that allows us to further investigate your concerns , unfortunately we did not receive anything from you to give us an opportunity to hear your concerns and investigate further. After reviewing the support provided to you by our team we have concluded that Renee has satisfactorily provided you with service as per the DES contract. We are still interested to hear from you and discuss the reasons for your negative experience and are willing to work with you to provide a satisfactory outcome. We hope you reach out to us.
DO NOT USE THIS SERVICE. THEY DO NOT FIND YOU A JOB OR CARE ABOUT MENTAL HEALTH. Terrible experience with this provider. Had Renee Cubbo. Had no option to change to phone consult instead of face to face. When asked if there were any jobs available Renee stated that they can only look for jobs as I am doing through indeed and seek. Which begs the question what is the point of this service if they can only do what I am already doing. No marketing was done for myself. Also found jobs by myself without any help or support. Do not use this service. Stay away. Hopefully you can find a service that takes into account mental health unlike this provider. Would not recommend this service to anyone.