Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Your customer feedback profile can bring as much as 23% of traffic to your website.
As much as I would like to leave a better review, I just can't. I took my SUV to and my car Mac's to get it tinted, spend a little over $500. And the tints were ok, the problem is, not assuming responsibility. If anything goes wrong, your pretty much on your own. I just red a few of the reviews and it seems like the same thing has happen to a couple of clients. If they make a mistake, they won't own up to it. My rear window washer hose was slashed while installing the tints, I have wrote about 5 emails and on Facebook messenger and they want to act as if they don't see the messages... When I wrote to get the tints the response was immediate, now that I am asking for them to fix what they broke, nobody answers. I was extremely polite and professional on my messages, it's how I like to deal with things like this, unfortunately they don't care about what they did. My question to Mac's is, if I was the business and they were the client, what would they do or want done? How would they feel if I broke a feature on their car? Put yourself in my shoes! ~ food for thought!
Hands down amazing work. Our vehicle looks AMAZING will def be recommending this place to anyone looking for tint, rims, stereo systems anything this place offers hands down recommend. Great job MACS CUSTOMS
Just had our new radio installed in our 2009 Honda Civic (which needs a lot of work) and honestly Im impressed. Brittney was beyond sweet. Great customer service and my boyfriend loved his radio so much. We are trying to restore this Honda since its paid off and our new radio makes a world of difference. Great pricing and literally was only 2 hours of installation! Definitely recommend