Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Placed an order 2/1. Was initially told it would take 7-10 days. 22 days later, nothing. I've sent 2 emails this week, and called yesterday..all I could be told on the phone is that there is no tracking information, and rep handling our account would call back..no call back yesterday. Can't even check status of order online...the link included with order confirmation doesn't work, as "this feature is not yet enabled" on the site..I find all this unacceptable.
Where do I begin. In the past, I worked with a guy named Larry with orders. He did an excellent job. Then, he left and all heck broke loose. Here is the laundry list of terrible service since Larry's departure: no communication, sending emails and getting no response, asking for a phone call and never receiving one, filling out the website's contact for and getting no response, orders lost and left behind, orders being placed you never authorized, missing items, wrong sizes, try to send right sizes only to send wrong sizes again, no deadlines being met. If you can avoid business here, I would suggest to do so. They are understaffed and disorganized. I will not be continuing orders through this company.
Placed an order was told it would take 4-6 weeks to get here. Then was told part of my order was on backorder. I was also told to get part of my order I would have to pay extra shipping. This place is a joke and I will NEVER use them again. I highly do not recommend anyone use this (lol) company.
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