Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Your customer feedback profile can bring as much as 23% of traffic to your website.
Hi Tara! We're glad you're enjoying the Sweetwater experience! We look forward to having the chance to serve you again in the future! Ethan K - Customer Experience Specialist
1654782091
5
This place was amazing! One-stop shop for all your music needs, for sure! The prices were very reasonable as well!
Lucas - It's wonderful to hear you are enjoying your new guitar and amp! I am also glad to hear that our tech support team was able to remedy the issues you were having. We are always here to help! We appreciate your kind words and look forward to working with you in the future! Ethan K - Customer Experience Specialist
1654716361
5
I spent 3.5k$ On a new guitar and amp. Loved both the products but had a couple issues. Sweet waters customer service and maintenance department coupled with their two year warranty solves every issue. Its rare to find a company true to their word and thats why I only shop at sweetwater. Hands down the best and only place you should buy your gear.
Thank you, Rafer! We're thrilled you had such a positive experience, and we appreciate your kind words for Shawn! I'll be sure to pass your feedback on to him. We look forward to having the chance to serve you again in the future. Ethan K - Customer Experience Specialist
1654695563
5
Sweetwater Sound has amazing customer service. I ordered the wrong part/adapter for a mic i ordered and couldn't use it. Shawn made it right. He dug deep and did the research to find exactly what I needed and sent the part to me with free shipping. I'm grateful to them. They are top-notch. I live out of state and will always buy from them. Shawn is the best!
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