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Uptown Vision - reviews

Information about Uptown Vision

73 reviews
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Julie Hirsch
Hello Julie, thank you for leaving us feedback regarding your recent experience. We completely understand your frustration and apologize for not promptly resolving your concerns. Customer happiness is important to us and we hope you will give us another chance. Our Practice Manager, Rebecca, will be reaching out to you directly to further discuss.
Was just quoted $670 for new progressive lenses and I have VSP!!! Asked for itemized price estimate and was told it doesn't work that way. Asked how to reduce the cost and was told they didn't know. Reminded them that with my VSP benefits I get 20% off for lenses, and was told that is only if I buy two pairs (not true!!). Office staff bordered on rude. What happened to Uptown Vision Clinic?? Had been my go-to for years.
Hey Josh, thank you for taking the time to share your experience. We truly appreciate your review of our Uptown Vision Team and will work hard to continue going above and beyond! Don't hesitate to reach out to us if you have any questions or concerns. It was a pleasure to serve you!
The staff here have a partnership with Aspex so they custom ordered my exact frame I wanted and got it to me in a little over a week. Custom frames (EasyTwist, TurboFlex), custom lenses (prescription, transition, blue light filter, anti-glare), and they took my VSP insurance from my employer. I didnt even need an eye exam because they took my old prescription from last year. Awesome, no-nonsense service.
D Russo
Thanks for choosing us and leaving such a great review! We're thrilled that you recommend our team so highly. Looking forward to providing you with more great care in the future!
I always have a great experience at Uptown Vision. The team there is friendly and efficient and the exam is thorough. I highly recommend!
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HQ Poland
Liskego 7, 50-345 Wrocław
HQ Switzerland
Hertistrasse 26, 8304 Wallisellen,
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