Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Wow, I had the best retail experience ever yesterday at this location. Everyone at the store are the sweetest, most helpful people ever! They moved heaven and earth for me to just get a new pair a jeans I was happy and comfortable with! They also helped me with all the discounts Madewell offers that made my purchase a near steal! It was first time buying anything from Madewell, and I’m definitely coming back!
The sales associates here were amazing! I had a few questions about the fit of my jeans and felt like they knew exactly how to answer them and made me feel body positive in the process.