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Exceptional print quality, outstanding service throughout (with additional proof checking which was appreciated) and utterly brilliant service, particularly from Courtney. We used Instantprint to produce festival-style ticket invites for our wedding, and they've come out even better than I hoped. Thoroughly recommended, and will absolutely be using this site for future print needs. Thank you!
Poor service. Ordered business cards. Designed my card and placed the order. Payed for it. Also ordered next day delivery. After all this process they requested to approve my design through the email. !!!!!! Why? Why not to ask to approve the design during ordering process. Therefore my next day delivery never happened. I asked they all these questions in the email, but I was kindly ignored. If I could give less stars or minus stars for this service. I would.
Only giving two star because I have used this firm before and i have not experienced many problems. Instant Print Direct for reseller/trade have been very poor recently. Their prices are barely much different to instant print online. Sometimes it's cheaper from their online. However, on my last job I had a such a bad experience and the company made no effort to resolve it. It felt like they didnt care that it was their fault. I won't be using them again and I will certainly not be referring anyone either.
Shocking experience from Dan at instantprint. I was told my leaflets had not been delivered to Royal Mail therefore I cancelled and rebooked my royal mail distribution campaign (which I had to pay cancellation charges for) only to be told several hours later that my leaflets had been delivered and that the reason Royal Mail had no knowledge of my leaflets arriving was because they had not put the correct reference on. I informed Dan of this in an e-mail and I never heard back. I would highly advise going elsewhere.