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Thank you for your feedback, we appreciate you taking the time. Sorry you were disappointed with your cake. Please stop back and we would be more than happy to make a custom cake on us. It is our goal to make sure our customers are always satisfied with the product we provide. You were misinformed about the Madisonians, we try to keep them available in our torte case; we must have been sold out when you stopped in. Again we appreciate your feedback.
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Lane's has been my go to bakery for twenty years. The Madisonian torte was always a favorite. Since the bakery moved to it's new location it just isn't the same. Madisonian tortes were routinely available at the old location. Now they are special order and don't hold a candle to the old ones. The past couple of cakes I have purchased there weren't very good. Last Friday I made a special trip there to buy a cake for my wife's 50th birthday. It was a chocolate on chocolate out of the counter refrigerator. It was so dry and stale we didn't even finish our pieces and threw the whole cake away. Such a shame. I won't be returning.
Thank you for your feedback. We are a bakery and provide sweet treats to our customers, which requires sugar. Unfortunately we do not offer sugar-free options.
Visited this place on a whim as I was passing through and asked if they would pack the cookies so they didn't crumble while I was traveling. The lady was very friendly and took the extra time to do a thorough job. They made it through TSA and the plane ride, they were in perfect shape when I got back to St. Louis!