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Information about MYSTERY RANCH

34 reviews
Opinion-forming portals
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Anna Kreider
Only packs I will ever buy. Had my zipper break on my pintler while I was helping a buddy pack out his bull. Called Mystery Ranch the next day and explained my situation. I didn't have time for a normal warranty claim because I was leaving for a week long trip of my own in two days. Mystery Ranch took care of everything. They over-nighted me a loaner pack that day so I could I still use a hunting pack for my trip while they worked on my pack. Customer service was second to none. I was blown away by how they made everything work for me. Not only do they have great service but the packs are great, whether I am day hunting or backpacking, the pack can handle it all. I 100% recommend.
Moises Lemus
Hey, Moises, apology for the issue. Google won't allow us to be "open" from a business standpoint but closed from a showroom standpoint. Again, apologize for the confusion.
Store is closed indefinitely and isnt marked on goggle. Had I not driven 2.5 hours to get there it wouldnt have been an issue.
Tony Cagle
Thank you for your feedback, Tony. We apologize for this inconvenience. That was not our intention. We had our hours set to closed indefinitely which created a lot of confusion for customers thinking we were out of business. We are still open, but our showroom is closed. There is not a great way to differentiate the two through google, but we have reached out to see if we can make it more clear. Have a great day!
You need to update your hours on google! On Google it says open, on the door it says Closed indefinitely. Poor planning on a businesses side and very disappointing.
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