Great company, I used them for years at my previous employer in Chestnut Hill, MA to recycle old computer equipment. I just used them at my new employer in Boston and they are still a great company. The people that come to pick up the recycleables are courteous and very hard working. Corporate is very good at keeping an open line of communication and meeting the needs of their customers. Would recommend to anyone especially in IT who needs recycling of old electronics.
My interaction with customer service was superb. The person I emailed in order to ask preliminary questions was extremely prompt in replying, as well as thoughtful, and proactive, in her response. A great experience.