Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Had a terrible experience at lunch today - waiter had a terrible attitude when I asked which dish was better .. made it sound like I had asked a ridiculous question got my salmon half cooked and then waiter insisted i asked for it medium - FALSE Then I asked for a menu so I could order another dish and he was just very abrupt - worst service ever ! I used to like this place but NO WAY I will ever go to serafina again Next time ill pay a bit more and deal with harder reservations and go to sant ambroeus - way better ! I know this is based on a waiter but sorry cant believe this location doesnt know what a lousy attitude he has
Overpriced and extremely poor service. The waitress was constantly correcting me on my pronunciation of the items on the menu. Youre not here to teach me how to speak Italian. If you understood what I wanted you could just simply say ok thank you Also, the food took forever to come out and our party was constantly asking for when the food would be coming. Not only that, but the food quality is poor. My mothers steak was over salted, and their Milanese Chicken Dish (which is under a recommended star on the menu!) is literally a slab of dried breaded chicken with no seasoning and a tad bit of lettuce on top for effect. Way too expensive, the food quality is terrible and the service is horrible. Would not recommend
mdi-close
We use cookies to provide the best possible service.