Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
I spent over $1,000 on new text books for my daughter's nursing class that I am getting zero support for from F. A. Davis. I should have listened to my gut and bought them used on Amazon and bought the access codes on FA Davis. It would have been cheaper and left me with the same amount of customer support. The app gives a "how to" that runs in circles with the same explanations that do not work. The call center does not pick up the phone. And the email is an auto reply that offers a chat feature that will not assist with items already purchased. Absolute frustrating scam. How is this even possible??