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This is my second year in this winery. We come to stay in the cabins that are spectacular in this area. Coming to this winery was part of our itinerary. Unfortunately this year their service was bad. At 3x Fahrenheit, we were outside with 2 kids 3/7 years old and my mom who is a senior and they didnt care about the heaters. My poor nephew was trying to drink his hot chocolate and his hands were blue! When I asked about the heater they said they didnt have propane. Not only us but others sitting around us were also freezing. The girl told me we could go inside the tent with a bunch of other people from different places really? We are still struggling with a pandemic plus we have kids so if you are planning to come with your little ones- forget it they dont care. Anyways we didnt stay long. They also ran out of Chardonnay and with a bunch of people I saw behind the scenes-not a single one walked by the guests to check how we were doing. I will not come back. I rather go to another winery were they care about people not numbers.
On 5/29/2022 my wife and I visited GFW. A very nice staff person told my wife and I where some unoccupied chairs were. We went and asked a lady who was sitting beside the unoccupied chairs if we could have one. She said yes no problem no one is sitting here. I picked up one chair then heard a voice yelling NO,NO,NO! This man was the owner Mr. Tatum. Mr. Tatum came up to me and grabbed the chair out of my hand. Mr. Tatum was obviously intoxicated and very rude. We have visited this winery for over two years at least once a month. Also the porta potties are Disgusting, and unsanitary. In short great music, okay wine, drunk Belligerent owner. Luckily there are many Great wineries in the area. Banner Elk here we come. We invite you there as well.
We love Grandfather Vineyard and Winery. Its a cool spot for adults and kids since they have a creek running along the property line and the ability to walk up the hill in the vineyard. They have had live music both weekends we have gone. The food truck is great. There are also some food items in the main building. Wine is by the glass or the bottle. They allow you to bring your own food but no alcohol. There is a ton of seating all around but you can also bring your own foldable chairs or blankets to ensure you have a spot. It does great really crowded on the weekends.