I recently bought a lovely used BMW from Berry Croydon and Steven Chambers was brilliant. Steven was very knowledgable about the model I was interested in and never gave any hard sell, just very professional, informative and so helpful. I cannot recommend Steven and Berry Croydon enough!
Rubbish service. Brought in car for a service and they damaged it. Then when they repaired it they offered courtesy car that was much smaller and not a performance vehicle (courtesy cars should be in line with car they are replacing) with 500 excess (much higher than our own insurance). No compensation and lack of remorse from staff. Would avoid.
The worst dealership I have ever had to deal with, completely unprofessional. Had to reject a car for a refund due to so many faults that werent resolved and left the car unsafe. The car was then taken from my driveway without permission by the delivery driver before payment had been cleared! Complained to management who are evidently part of the problem so have had to take it further with BMW UK