Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
My husband and I had a great interaction with buying our used van with an extended warranty. We did need to get a new motor. Unfortunately no one wanted to dive into an engine job without having a down payment on labor in case it ended up NOT being the motor, customer is responsible for diagnostic fees. But it was pretty obvious that it needed a new motor. Long story short (lol) Kobold made it right and followed through with extended warranty agreement and put a newer used motor in and it runs great. Kobold is great to work with! Highly recommend! This review was long overdue. Great crew!! Felt very homey