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Worked with them for over 18 months, spending thousands of dollars as a valued (I thought) customer of theirs until one day I had an issue when switching from embroidery to screen print on my company logo. The owner offered to reprint all the shirts next time I purchased new polos to make up for the color not matching. When my employee went to have some side embroidery done, the guy proceeded to tell him to get out and called me an a$$hole. Incredibly unprofessional. They are good as long as you have no issues ever, customer service is non-existent. Also prices are high compared to local competitors.
I have used Graphics 4U since 2009. They've come through time and time again. They call me when my jobs are complete. They do small embroidery jobs at reasonable prices. I will continue to use them.
Graghics4u is a Dishonest, Shady, and Insulting company! Be advised not to trust anything discussed or assume prices will be the same as any previous orders. Get everything in writing and do not pay your bill without looking at it first. Once they have your payment, its to late and they will not discuss anything with you. Just insult you and ask you to get out! I purchased 6-10 shirt runs with them. My last order " of the same shirt order twice before within 2 weeks" came back MORE than DOUBLE than I had paid in past or what was agreed and new hidden charges thrown in. I had a employee stop by to pay for and pick up the last order. As soon as I saw the amount I went in to discuss with no prevail. They would not discuss or listen to reason, just yell, insult and kick us out. So much for trying to keep money local!
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