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I apologize if my staff seemed rude, I don't know the exact situation but they are usually fabulous, I will definitely look into it. I do give out contact lens prescriptions at the end of the evaluation. Occasionally I change the prescription and get diagnostic lenses for the patient. I then wait for feedback (to ensure the changes are an improvement) before I finalize the prescription.
1644269575
1
The workers here are no help at all and they dont respect their customers. They literally lied to me about calling to check on my prescription. They made it so hard for me to get a copy of contact prescription. I called many times to get it and they would basically refuse to give me my prescription. I paid for a contact exam and they never gave me a prescription for contacts. I would not go here. Anywhere else is better than this place. RUDE SERVICE and a ton of attitude for no reason
I am sorry you felt we didn't value MediCal patients. We accommodate many MediCal patients and try to get new patients seen in a timely manner.
1579823300
1
Made an appointment online, was called the next day and told they wouldn't honor it because I'm on MediCal - that there was a waiting list for MediCal patients. Which is to say, don't bother trying to make an appointment here if you're on MediCal - there are other providers that will see you more quickly.