Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Just now , went in there to have a nose piece fixed, the man at the door said $16.98 . I said I paid $5 just two months ago. He said no, both need to be changed I said ok . Well they brought them back to me with only one fixed the other is the original one. You can tell in the color and size . Very bad business if they lie to customers, and they dont actually do what one paid for.
Horrendous customer service. And their name is Eyecrafters because theyre PRAYING that you mis-type LensCrafters when searching for an eyeglasses place.
This place told me I needed to pay $2 to buy a mask from them b4 I could come in the store, and then told me that it's $130 for an eye exam! They're condescending and rude!
I went into the store this morning (10 am). First thing that he asked me was about my insurance and started telling me what my insurance provides for me without even seeing why I was there like he just knew that I couldn't afford to be in the store. He told me that I needed to call them instead of seeing if they could even help me. I said let me call them as I was walking out he and the female that was working laughed as I was walking out of the store. I turned around because I Know that they said something about me because he hurried and walked away leaving her standing there by herself looking like a FOOL. IF YOU ALL DON'T WANT BLACK FOLKS PATRONIZING YOUR STORE PUT A SIGN OUT!