Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Hi John, thank you for the feedback, I am very sorry to hear you didn't have a 5* experience with us. This is not the standard we expect from our company and we would like to find out what went wrong in this circumstance and prevent a re-occurrence. If you would be kind enough to contact us, we will look into the matter. [email protected]
Hi, thanks for taking the time to leave us a review, I am very sorry to hear you didn't have a 5* experience with us. We appreciate both the positive and constructive feedback and will pass your comments on to our team. If you are willing to share more information regarding your visit (including your account details and date of visit), I can look into the wait times to prevent a re-occurrence. [email protected]
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3
Wait times are atrociously long to collect supplies. Staff are friendly. And usually a good stock of supplies.