My sincerest apologies Brian. We have been completely swamped for the last couple of weeks, and had to prioritize service to clients who already had travel booked. I have located the notes that I took during our brief conversation and will be reaching out to you directly. I hope you will give me the opportunity to show you excellent service that we pride ourselves on providing to our guests, but I understand that you may choose to seek assistance elsewhere.
I called wanting to arrange a family vacation and I've never heard back. Maybe business is so great they don't need me. Going to take my business elsewhere!
Thank you for the kind words Tom. It was a pleasure to work with you on your vacation!
Great Travel Agent! Really helped to make a successful Disney vacation! Aaron was easy to work with, very personable, and listened to me to help plan the vacation I wanted. He didn't try to oversell me anything, which I appreciate very much. Aaron also was on the look out for any deals to help save me money. Overall, a great experience. I already used him to book my next vacation and I'm really looking forward to it.
I'm glad you were ultimately able to enjoy your trip (congrats on the PR in the race). We understand that these things happen - taking care of those issues so you don't have to worry about them is what we're here for.
I enjoyed working with Aaron. Due to variables beyond my control I had to change my plans several times. In each instance, Aaron was understanding, quick to respond with options, and very helpful throughout. The trip was a success. I'll definitely use Aaron again for future travel.