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Texas Paw Care
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Texas Paw Care reviews

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Miranda Rangel
I made a appointment a couple of weeks ago, and was told that the deposit that I put down was non refundable if the appointment was changed, or their was a cancellation which is understand, and the day before I would get a confirmation text. I called the day before and was told that they didnt have my dog on file there since she worked from home and that I should just show up, and maybe I could get squeezed in?.. Rather than showing up, since I live an hour away I waited till they opened, and called them only to be told that my appointment was missed. I informed her, that I spoke to somebody who didnt see my dog in their records, and that I never got a reminder of my appointment. The lady at the clinic in the morning, (who has a very rude tone) informed me, that I would need to pay another deposit down, since the appointment was considered a no call no show, and that according to their records they sent a text out.. After going back and forth, and LITERALLY getting nowhere. I paid another deposit (which is only at this point $25 away from the cost of the whole procedure) to be told that a reminder would get set out regarding the new appointment. I informed the lady it was okay, and that I would just keep a reminder in my phone so we didnt have to go through this again..
I set up an appointment here to get my 6 month old puppy spayed. The person who I set the appointment with was so sweet and gave me great details about the spay. Now i called the second time and it was a different lady she was extremely rude when she was talking to me, i was explaining to her that i haven't received a text the day before my appointment for my pup. The call made me scared for the place but i ended up taking her anyways. They did great the day of and was really sweet with my girl, and she recovered perfectly fine!
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