Brick-Tie Preservation reviews

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Alec Harknett

google

5

Hi Katrina. I am writing to you in response to our dealings with Brick-Tie following the instillation of the Helifix system by your company to our dining room extension. Ann and I chose your company following the positive reviews we read and are so glad we did. Following a site inspection by Dave Gill we decided to proceed with his recommendations. Dave explained things very clearly and was able to offer advice in a clear and simple manner. Such a nice guy. The work was started on time and carried out over two days Monday 14 and Tuesday 15 March 2022. On the first day Craig and Pete attended and the second day Craig was accompanied by Luke. We can only describe their workmanship as very professional . Any concerns we had regarding the building work they had to carry out and the protection of our flooring inside the extension were soon put at ease with the excellent floor covering they laid to protect it. We were amazed that they even laid the same covering to the outside of the building where they were working. On completion of the work the area was cleaned down and if you had not seen them working you would not be aware that any work had been carried out. They even washed down windows and windowsills in the immediate work area. They worked efficiently and were extremely courteous throughout their visit. Ann naturally made sure they were kept supplied with warm drinks and cake. To conclude. Ann and I would like to say that from the receptionists who we dealt with and kept us informed. Dave Gill the site inspector and Craig, Pete and Luke your builders we have been extremely impressed with the companys excellent professional service. We would have no hesitation in recommending your company and are willing for you to use this review on your review site if you have one. Thank you and your staff once again for your excellent service and we would be grateful if you would pass on our comments and thanks to everyone concerned. Your whole team deserve a well earned Pat on the back. Alec & Ann Harknett Birstall, West Yorkshire.

1613160171

j mac

google

Thank you j mac, Dave always tries to make sure his clients are kept well informed. We will pass on your comments. If you need any further help please get in touch.

1613381547

5

Can't speak highly enough of the service we received from BT Preservation. Dave completed a survey for us and was very patient with our questions and did everything he could to help us. Worth every penny of the fee and highly recommended.

1600875567

Gary Lovelace

google

Hello Gary, thank you so much for taking time to put your thoughts in the public domain. I think that the key thread in your experience with us is 'team'. I really couldn't keep my customers happy without the hard work and dedication of all of my employees. David Gill was the chap you accompanied me on the return visit and his input was vital in our decision to help with the related repairs, which your house needed. My manager Katrina Jackson and administrator Josie Burns worked behind the scenes, organizing everything so it all happened as planned; Craig and Gareth worked hard on site, with Dave helping out too. I'm just another boss who gets too much credit for the efforts of others. It was lovely meeting and working for you. Don't forget you have a friend in the trade now.... if we can ever help out do call us up.

1600877539

5

I can't praise Bryan and his team enough. Bryan visited and correctly identified the wall-tie problems. He produced a highly detailed report which was sent promptly. The quote was very fair. We had other non-typical issues and, despite us being in Scotland, Bryan kept in touch about it all. When we returned, Bryan and a colleague revisited us and reacquainted themselves with the wall-tie work and looked at the more untypical work. They agreed to take it all on, thus project managing it as well, and gave a very good quote. Timing of the work had to change due to Covid but they always kept me fully informed. When the work was undertaken, the team were professional, polite and informative. It was a pleasure to do business with this company - they are highly recommended from me.

1597262669

Jane Isherwood

google

Thank you Jane, it was a pleasure for us to play our part in fixing your wonderful old house. Your 10 year guarantee and insurance cover is on its way.

1597317844

5

Very pleased with the structural repairs conducted by Bryan and the team. They were very happy to answer all my questions, always punctual and polite and cleaned up very well at the end of the job. Highly recommended.

1592137835

Michael P

google

Thank you Michael, it's always nice to know that our efforts are appreciated. You have a friend in the trade now, so if you need any further advice please get in touch.

1597318100

5

I identified a damp problem in a recently purchased house. To a novice it had the hallmarks of a major and expensive problem. I researched the internet for a suitable company to examine the problem and came across Brick Tie Preservation. Was impressed with Mr Hindles videos as he seemed to have a calm and measured response to problems. I contacted the company and received a friendly and efficient service from the office staff. The surveyor who came to my house was punctual and was knowledgable. After surveying the property he provided a confident assessment of the problem with a simple remedy that will not cost a fortune. The report was available the next day. I emailed with a further question and again I received a prompt response. Well worth the modest cost of a professional report with expert guidance