Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Nice location and cool restaurant, hotel room was dirty, I didnt even have shampoo or conditioner in it, I asked for a bottle of water and was told to walk to the Bodega across the street and get it yourself . I thought he was joking, but Angel Feliciano, the man who purports to be a manager at this luxury hotel honestly, believed that this was the absolute best course of action at a request for water..at a room that is almost $500 per night hi Angel! Look youre on google maps! Im going to edit this post in a few weeks and I will tell you exactly how many people read it! I think it will be a few thousand!
We had a horrible experience at the Kimpton Hotel Eventi. Staff is completely inexperienced and the manager Miguel was effectively rude to my pregnant wife. We are never setting foot here again and cannot recommend it to anyone.
Stayed here a few times over the years. Was impressive when they first opened, but now generally rundown/not being well maintained. We stayed on the 17th floor (paid for an upgrade) and cupboard doors broken, drawers broken, TV not working. Time to find an alternative hotel in New York. Good sized rooms for a NY hotel. Good location.
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