Ancira Winton Chevy reviews

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Janelle Chapman

google

Janelle, I am disappointed to hear about your experience with us. Please give me a call at (210) 681-4900 so that we can discuss your visit in detail. I hope to hear from you! - Darrell Dixon, GM/Ancira Chevrolet

1654900259

1

My experience was awful. Its too bad negative stars cant be given on a review. I contacted Ancira 6/6/2022, about a 2022 Chev Colorado. At that time, the salesperson, Mike Swanson, said the truck was available. He emailed the worksheet for the truck to me so we could work out details on the deal. I told him to remove several things that were added b/c I didn't want to pay for additional and unnecessary packages, services, etc. The additions were apprx $3400. He tried to bully me into purchasing the additions. I told him I didn't want the add-ons and told him again (firmly) that I'm not paying for something I don't want and explained that since none of the additions were installed on the vehicle, I should have the right to say what I will and will not pay for. After I sent my response to remove most of the additional packages and services, Mr Swanson told me the truck is presently tied up in another deal and if it falls thru he'll let me know. I immediately thought, "Excuse me?!" He told me it was available and now suddenly it's tied up in another deal?! Who sends a worksheet to a customer and wastes both their time "negotiating" if the truck is "tied up in another deal?" Frankly, I think it's a line of Bull. Unfortunately for buyers, it's a sellers market and Ancira knows they can sell the vehicle to someone else who will pay for all the additions (unlike me). Furthermore, when I asked when another truck like the one I'm interested in is coming, he said, "Well, we have one like it on the lot but we're waiting for GM to invoice us... but you may not be able to get the dealer discount of $2540 on that vehicle..." This is the clearest case of "bait & switch" I've ever seen. Initially, I thought the salesperson dropped the ball, but I don't believe that's the case here. This not only makes Mr Swanson look bad, but it makes Ancira look bad for allowing this to go on. This sort of thing doesn't help them get repeat business or referrals. Any dealership that operates like this needs to understand, the market will correct and people like me will remember how they treated them. I, for one, will remember the unethical and dishonest practices of Ancira Chevrolet and will do business with another dealership that deals equitably with the consumer! I had hoped since pricing improved a little that buying a vehicle wouldn't be so painstaking. I don't need to buy a vehicle that bad, so I'll hold on to my car and just wait this shizzle out. At this point, I'm glad my money didn't go toward a dealer or salesperson that won't deal honestly with the consumer.

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Matthew Rifkin

google

Matthew, I am disappointed to hear about your experience with us. Please give me a call at (210) 681-4900 so that we can discuss your visit in detail. I hope to hear from you! - Darrell Dixon, GM/Ancira Chevrolet

1653508258

1

I have been repeatedly contacted by this dealer from 5 different telephone numbers over the last 96 hours despite informing each representative who reaches out that I am NOT the person that they are trying to reach. I have been absolutely HARASSED by the representatives for Ancira Winton Chevrolet for the better part of the week and will no longer tolerate it. Happy now? Enjoy your 1 star review.

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charles anderson

google

Charles, thank you for sharing your awesome experience with us! We aim to provide the best in customer service and we thank you for your feedback. I will also be sure to share your kind words with Cody. Welcome to the Ancira Chevrolet Family! - Darrell Dixon, GM/Ancira Chevrolet

1654116254

5

Fantastic transaction!! I highly recommend buying from Ancira Winton Chevrolet! I just purchased a new 2022 Silverado truck and absolutely love it!! I checked other Chevrolet dealerships in San Antonio and definitely got the best deal!! Our sale representative, Cody Stovall, spent the entire day with my Wife and I, and helped me find the truck I always wanted! His knowledge base of all functions, and different types of trucks exceeded my expectations! I'm just so completely happy and satisfied! If you want to be treated right and get a fantastic deal on a Chevrolet, Ancira Winton Chevrolet is the place to go!!

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michelle vallejo

google

Your 5-star rating means the world to us, Michelle! You can always count on great customer service from our dedicated staff. Thank you for being part of our Ancira Chevrolet Family! - Darrell Dixon, GM/Ancira Chevrolet

1654550342

5

Wonderful experience with service will certainly be back.

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Peter De La Cruz

google

Peter, I am disappointed to hear about your experience with us. Please give me a call at (210) 681-4900 so that we can discuss your visit in detail. I hope to hear from you! - Darrell Dixon, GM/Ancira Chevrolet

1654116250

1

Didn't buy a truck here because of their add ons they won't take off that I don't want.