Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Bad service - bad product! I ordered moving boxes with bigbrownbox and as i ordered them after 3pm, i was aware that the next day delivery was not guaranteed. Still stuck a note to the door, in case the delivery man would make it that day. He didn't. And also not the next day! (Despite mr writing an email and sticking the note to the door again with clear instructions - which is recommended by their website in case of absence) On the third day, my moving day, the boxes were still not here. I gave them a call and was promised a call back - which didn't come so i had to call up again. The delivery man had been there they said, but has taken the boxes away again, as i wasn't there, ignoring my note. The boxes then arrived 20 min before me moving out. They were extremely cheap in quality and damp as well! Never again will i order anything with this company!