Susan Sulu Lubin Dubow
We worked with Michael Soroka/ Artisan Build during late Oct - Nov. 2020 to re-roof our home and install solar panels. We were extremely pleased with Michael, his crew, the total process, and the end result. Michael is "top notch" as well as his crew. Ask Michael for a copy of the more detailed reference letter we wrote in praise of his company. Selected highlights from the reference letter are provided below. Michael's approach to developing a relationship and closing a sale is very different from other companies. He spoke with us and we dialogued about our objectives, our concerns and creative solutions to what we were trying to achieve. Before we met with Michael we had spoken with 6+ solar companies and 4+ roofing companies and none of them had that type of interaction with us. Most demonstrated that they were more interested in getting us to sign a contract, collecting commissions, and it seemed clear that they would not participate in guiding/supervising the work. Many made cursory assessments (several firms made major errors in assessing the size of the roof and most ignored the fact that our roof was already 20 years old). None of the firms provided suggestions regarding the use of more energy efficient roofing shingles, or enhanced roof vents to lower the heat in the attic and lower the AC burden (in contrast to Michael, who addressed these topics) . Many of the other firms were reluctant to provide references. Michael gave us current references the day after we met with him. He answered many questions before we hired him and we knew he was the right person for the job and knew his business. Michael takes pride in his company, hires the best crew and techs, and cares immensely about the quality of the outcome his clients will receive. The quality of the materials used, and the actual work were both excellent. The fact that Michael is a licensed contractor was important to us for three reasons: 1) ensured that a broad-based knowledge of construction and how to work effectively with our existing home was applied; 2) enabled the integration of multiple different tradesmen with different sets of expertise (roofers, solar installation, electricians, carpentry, gutter installation, painters) to produce the desired outcome and to problem solve, if needed; and 3) assured that the work would be done to code and that there would be no short-cuts and no problems with inspections/approvals. Michael was highly responsive to our questions and requests (from pre-sale, through the day-to-day work, and during the final wrap-up of the project). During the installation, Michael and the techs discussed with us ways to make the solar panel and conduit location optimal for energy generation as well as aesthetics. Our project began on the date promised and was also completed on time and on budget. Michael supervised each phase of the project. He worked closely with the head tech for roofing and the head of solar and the crew members for the installation of the solar panels. He explained the layout for greatest energy efficiency and welcomed our thoughts as well. Throughout the roofing and solar panel work, whenever we had a request , Michael was always responsive by text or email. If we saw anything needing attention, " he was on it," generally the same day. Each day the crew arrived and began work promptly around 7:00 -7:30 am and worked hard all day generally til late afternoon 4 or 5 pm.. They worked Monday through Friday and some Saturdays. On two occasions, at our request, they flexed their schedule to accommodate our business needs. The final step taken by the workers each day was to clean up the work site. All debris was removed. All tools and materials were neatly stored. The city inspectors know and respect Artisan Build because of their high quality. Thus, we passed roof inspection and solar inspection without any issues. We are very happy with our final project and would definitely use Michael/ Artisan build for future projects and would highly recommend him to anyone.
Amazing quality work from amazing quality people. A+ business ethic and hands down top quality work I have ever seen! Recently had my roof replaced and went ahead and did solar too. Roofing work took about 1 full week from start to finish. Crews came in, demoed super fast, and got to work on the replacement. Michael was in charge of the job and made sure no corners were cut. I had some bad plywood and everything was properly replaced along with new fascia boards. After the roof was replaced I was told we need to wait about 2 weeks for the roof to property settle prior to start of solar installation. Again, Michael explained everything throughout so no surprises, ever. My solar system got installed in a matter of two days and up in running in about 2 weeks. Considering how slow LADWP is, something from the Artisan team was done, because it was a super fast turn around time! Now Im considering doing back up batteries for my property as well. Highly recommend this company! Youll definitely get your moneys worth!!!