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A few months ago I requested my Sunday Paper canceled once it reached its expiration date. After 35 minutes of being placed on hold, getting transferred to several service reps, and then a high pressure sales pitch they told me my subscription would be done 8/15/20. On 8/23/20 I get another paper. I call today its the same. I call at 7am, I get a customer service rep . I tell him my story, he tells me my subscription was renewed up until October. I told him I want it canceled immediately. he asks me why I want to cancel. I told him this is exactly why. I again get transferred and placed on hold. I get the next guy . I tell him I don't want to hear anything else but the subscription is cancelled and the remaining balance will be returned . This is where his phone starts getting bad. (I am on a land line so I know the problem is on his side). So after 5 minutes of dealing with this, I get him to say my paper has been canceled. I get the news paper is a dyeing media and they are loosing sales but this is no way to treat subscribers. After this , I am defiantly not getting another subscription let alone another paper from the gas station.
I think the eagle forgot about d day. One small article on the back page of first section. Shame on you! Becoming very liberal! Less paper for more money!
Wow. Do you do any research before printing an article or follow up with any leads.? Where is the inspiration of a real reporter to really portray the truth and not what the police or district attorney tells you to publish. We realize to get stories you have to buddy up to the police but what happen to spreading the truth instead of the gov or police version of the truth. Why even write a paper if youre just always repeating what someone told to you instead of finding the truth. As a paper we rely on you to uphold the ethical truth of the matter not your opinion or bull.... made up versions of the truth. Its really sad that you are told a story as a paper and just publish it without confirming almost any facts .Are you here as a story teller or a soothsayer? We all get to laugh at the sad employees of the fake reading Eagle paper. Get a real job it would at least be more respectable than misleading the berk county community. You should feel ashamed of the sad amount of research done before printing articles. Not sure whats worse? channel 69 news or the reading Eagle paper. Maybe if you pay better then we can get better employees at both locations
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