Rx30 reviews

1602702160

Billy Thompson

google

1

Years worth of bad dealings. The management team will not return your calls or emails, they will avoid you at all costs. We have gotten out legal team involved due to their lack of support, between communication and bad code this is the worst stay away.

1580324918

Mary Ann

google

5

Love them

1579357810

Tommy Thompson

google

1

We have been with Computer- Rx for over 12 years and before the company was sold to Transaction Data Systems it was a great company with state of the art software and service. Since Transaction Data took over the wheels are coming off this company. The lack of service is very stressful. They have increased monthly fees and done away with tech service. We have had 2 weeks go by before they called back on a problem. It is so bad that the let a small fix go until it shuts your system down. If you are down you are on your own. We were down the day before the holiday and they were closed the day before and the day of with no emergency service techs to call you. On regular days you are on hold for 30 to 60 minutes to talk to anyone and if you email them they never get back to you. They must be making lots of money but it is going to be temporary because customers are not going to put up with this for long and nobody in their right mind would buy this system now. Please sell it back to Roger before you close up.

1577203291

Vivian Ayuk

google

1

Worse customer service, our POS system has been down for more than an hour and we can't serve any patients. No one has bothered to call back to offer any assistance. We stand to lose all sales today because we choose to go with this company. If you are a small business, this is not the company for you. Don't make the same mistake we did.

1569437749

Umesh Chaudhary

google

1

rx30 is so poorly designed that it breaks and falls all the time; nothing works; it feels like a mistake to go with them ; poor service ; sabe yourself some time and please dont go with RX30