Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
I paid $16 upfront for my dog's name to be printed on both sides of her vest. It took almost 3 weeks, 3 store visits, 2 failed promises, 1 correction, and 1 reminder (when I didn't hear back) before the item was dropped off at my home.
I'm like the other customer. I would LOVE to take the star back myself. The entire process was a nightmare all due to non-effective communication. The owner failed to comply with an agreed date and advising that she was out of town. This made my pregnancy reveal the hardest to accommodate on such short notice. When they did attempt to design the shirt...the layout was terrible. It looked rush and of very poor quality and creativity. Keep in mind I've done business twice before with minor concerns and still continued business. I would NEVER spend my money with this establishment again. Sad because I love supporting private businesses especially our own.
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