Buffalo Big Print Buffalo reviews

1526986959

David St. Amour

google

Update: Just a quick update for any review readers out there. While we still take complete responsibility for the initial encounter, it was an honest mistake and we have since worked with David to rectify the situation and worked on several new projects for him. He's commented about the experience on our Facebook Community page: "I was disappointed with a mounting & Barrett jumped through hoops to please me. Ive returned to frame/ mount several original oils, watercolors inks since & I'm happy everytime" which you can fact check at the following link: https://www.facebook.com/pg/BuffaloBigPrint/community/ Initial Feedback: Hi David, we would like to extend to you our most sincere apologies regarding your recent experience with us on the large poster mount project. While we are normally known for our experience and attention to detail on such projects, we deeply regret that we missed the mark here. If you would be willing to discuss further, please reach out via email to Barrett at [email protected] at your earliest convenience. Thanks, and have a great day.

1531755703

1

So I brought in a poster for mounting 4'x5'. Bflo BigPrints was recommended by a business around the corner. The poster had a tear in the bottom right corner. When I picked it up & paid $106. the "issues" in mounting were pointed out. No apologies made for basically ruining the poster by causing numerous blisters & over-rubbing image damage. I was hoping that it wouldn't be as noticable once at home, but it was clearly obvious & unsightly. I have some original artworks this store will never see for fear they might ruin something much more valuable. The owner was there & was aware of it's condition & didn't seem to be concerned. I myself would never have let an artwork out of my shop in this condition or allow a customer to leave as unhappy as I was. I surely would not sign my name to such shoddy work either.

1589587030

Tracy Hinphy

google

Thanks so much for the kind words! We really enjoyed this project, and are pleased to hear you're happy with how the scan, print, & frame turned out. Let us know if we can help on any future projects!

1589656294

5

Beautiful print made of our 36 x 36 stretched canvas painting, The colors are vibrant and the clarity is stunning, Barrett was so easy to work with, very responsive and extremely helpful. We are very happy with our experience with Buffalo Big Print and will definitely work with them again in the future,

1622137905

Tom Pink

google

5

These guys are amazing, the quality of their scans and prints are the best and can't be beaten for the price. Everyone there is super friendly, they're great at supporting local artists!!

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Ryan Hoerner

google

5

Super professional service. They help artists understand scanning and printing their art. They have many papers to choose from and many options to choose from for printing your designs(gallery stretched canvas, plaks, cards and many more). I show my art at many different shows throughout the year and always stock up here prior, they have helped me display my art in a more professional manner with window matting my prints. The gallery is great too! **UPDATE** I have built such a great relationship with the staff that I started to work at Buffalo Big Print myself. It is a great feeling to help other artists understand scanning/printing and help provide them with the means to be successful. So if your curious about why scanning your work is important or want to get prepped for your next show stop by and I would be happy to talk to you about it! -Ryan

1536100476

Rob C

google

Thanks for the review, Rob! We really enjoyed working on this for you and are happy to hear that the new frame is working out!

1536597718

5

I didn't realize I had asked them for a frame that didn't match the art around it. When I took it home, I was disappointed with myself when I saw it didn't match. When I contacted Buffalo Big Print they were happy to take it back and get me set up with a new frame that matched my other pieces. They made sure I got exactly what I wanted. Overall, I was very pleased with their work and their great service. I would highly recommend.