So glad she liked her birthday banner! We had fun coming up with a cool design and enjoyed being able to work with you on your special project. Thanks so much for the compliment - Avery
Excellent customer service and end product. Everything was handled by phone or online. I worked with Avery on a banner for a 60th bday from initial phone inquiry until pickup. She was friendly, knowledgeable, efficient, and a great communicator! The bday girl was surprised, thrilled, and loved the colorful, personal, custom banner. Thank you to Avery and the creative team!!!
Thank you Matt for your great review. Look forward to helping you more in the future.
The team at Xtreme Graphix always do such a great job for our company, making sure the quality and end result is exactly what we want. The prices are fair, timeframe exemptible and staff always friendly. I will continue to use Xtreme Graphix for everything we do!
Kaulana - First of all I am sorry you were disappointed. We did our best to explain the different print methods and the limitations of each method and due to the high amount of ink colors and low volume of prints it was determined that Direct to Garment Printing (DTG) was the method that worked best for your project. Screen printing would have had a very bright and rich look for the solids but since you had a full color photograph on the front, then it left DTG printing as the only viable alternative. We also made you well aware that the graphic quality that was provided to us was very poor quality as a low resolution file. We offered our graphic design services to resolve the poor quality artwork but you did not want to pay the graphic design fees. Our prices are very competitive especially in this high demand market that we are right now, we pride ourselves in taking care of every customer. We do our best to educate as much as possible which we feel we did with your project and some of our recommendations were not taken.
Taking into consideration my order was needing to be rushed! Communication between the business & myself was poor along with designing my t-shirts. My tshirt design quality wasnt consistent throughout all the 20 shirts I ordered. The shirts were on the more expensive side so I would have hoped I would get better quality on my design!! Over all it was a very frustrating experience!