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Very unorganized, I have taken my uniforms here a few times so far. The first time, it took them an extra day than quoted just to sow on military rank to one uniform. The second time, my rank on my ABU's was slanted to the left and they questioned on where to fix the rank that they incorrectly sown. The third time I came to this establishment and I promise last time that I came here, they had my uniforms for over a week and quoted me a pickup on Thursday. I came on that Thursday afternoon and non of my uniforms were ready for pickup, this is ABSOLUTELY ridiculous and unprofessional. VERY last minute!! I DO NOT recommend coming here and trust me it takes a lot for me not to recommend a business of service. Unhappy customer and I will make sure to take my Uniforms to MacDill AFB from now on.
I purchased three Personalized Luggage Tags. They were made with one grommet and they didn't last more than 7 months; they disappeared during my travels. The one snap just didn't hold up. I have some that I had made in Korea over ten years ago that have two grommets and although a little worn, are still attached. I sent the company an e-mail about the problem and never heard back from them.
Minimal alterations can be done. Only do alterations if they feel like it. For example i jad pants altered there last year. Took a new pair in for the same alteration. This time they claim they cant do it and have never done it. Waste of time.
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