Linkwaymedicalpractice reviews

1647960693

tasha ahsat

google

3

Very hard to get an appointment at this surgery. I was 6 in line to be told they had all been allocated by people standing outside. The system needs to change how appointments are allocated. 2 years later and still no better. Stood outside this time and actually managed to get an appointment for my ill 3 year old. Even after explaining she had been suffering with d&v for 5 days and now had no energy we was told its not an emergency and we would have to wait til after 3.30 for a Dr to call. Phoned 111 who sent an ambulance immediately and my child was monitored then admitted. I'd suggest the receptionists go and get some training on what their job actually is and stop making medical decisions when not qualified. However When you go actually get to see or speak to a doctor they are amazing.

1647245464

Lukasz Korcz

google

1

Answering the phone is almost a miracle. Since the time of the virus "19", the health service has become lazy! I have complications after the operation, Control by GP was recommended, I also need sick note from work for the next few weeks. This is a joke!

1624563083

Lee L

google

1

Absolutely awful practice and most definitely does require some kind of investigation as to what's going on here. I've been phoning for 3 days to try to book an appointment and after waiting hrs in a phone queue being told no appointments left. Website says they are looking to take on new patients! How can this happen when exsiting patients are finding it impossible to book appointments?

1620148847

Lauren.does.makeup21

google

1

Can never get through! Ever! And the rare time I do get through I get told "call 111" which 111 aren't happy about. I'm coping with problems that I can't get help for! *UPDATE* it took going to a&e in an ambulance to get an appointment! And even then they were reluctant! And the way I've been treated the last few times I'm shocked and appalled. Being a disabled person and having a doctor say "oh wow" when hearing that I'm 17 stone, hardly helps the anxiety.

1619430406

Sunny Isles

google

1

Lets be honest most GP practices offer poor services these days and with all the government led covid restrictions its getting worse! This is my mums practice and she can never get through via phone to make an appointment! The line constantly rings out or has you on hold , then the phone cuts out. I've tried several times during lockdown and never get through. This practice should be investigated as to why its virtually impossible to get through on the phone. Due to the way most GPS are operating now, you can't walk in to make an appointment either. Absolutely appalling service!