I purchased an HP Latex 365, Graphtec FC9000, and Royal Sovereign Laminator from Lindsay at DTG. I decided to go with her and DTG because of the professional low pressure experience. They actually invited me into the show room and showed me what they thought would work best for my needs. Then, Matt came out and installed the equipment. Matt was extremely professional and knowledgeable on the products. He did not just install the printer and cutter. He spent the entire day at my shop and trained me on the equipment as well. The Laminator came in after the printer and cutter, so Matt came back for an install and training on a sperate day. Lindsay and Matt made the entire process flawless for me and my company. I would suggest this company over every other for one simple reason... Not only do they want to make the sale, they want to make sure you understand how to use the equipment, and that you are successful.
Nelson, thank you for the feedback. We love partnering with business owners like you who strive to always get better and bring fresh ideas to the market. We love that you value the relationship where we can bring our product knowledge to the table, you bring your understanding of your customer's needs and together we can provide the systems and support to continue to meet the demands of your customers and bring new and innovative products to them. Have an incredible year!
Knowledgeable team of experts at your disposal to guide you and provide you with accurate information so you can buy the equipment and supplies that best suits your needs.
Thanks for the feedback George! We appreciate customers like you who understand the value of relationships. When we can start, build and maintain a relationship with a business owner we are able to truly partner with them. Understanding their business, collaborating on their needs and supporting their growth is vital to remain competitive in an ever changing market. You have stayed on the cutting edge, brought great services to your marketplace and it's been a joy working along side of you and your staff for over 2 decades now. We are glad you value the DTG difference!
DTG is absolutely the best. We have partnered with DTG for 24 years, purchasing printers, calibrated monitors, cameras, Rip software inks, papers, canvas etc. Their customer support has been outstanding.
We are so excited to see you tap into your full potential as you offer great products to your customers. We know there can be a learning curve so continue to lean into our team to provide on-going product support and application possibilities. Congratulations and thanks for the feedback!
I am very happy with my purchase of the Epson F570. Great Printer with many varieties of products that I can sell in my company. I had full support from the day of purchase to the day of installation they taught me how to use the printer. All of them very friendly and helpful.
Valerie, thank you for your feedback, your business and your appreciation of our team. We always want to prepare you for success so we will always offer suggestions to build and grow a strong business, always prepared to meet the immediate needs of your customers. We know you are ready to grow and we are excited to walk along side of you during that process.
Purchased my printer from here and was given amazing help and support as always! When speaking with the rep she advised I might want to get the extras (ink, paper, maintenance tank) while I was at it so Id have it . I ended up just grabbing the printer, and here I am ordering those things just because actually Id rather have it as she said just to be on the safe side. I ordered Friday afternoon and received my order this morning Sunday! Super pleased with this business and will definitely be back for my printing needs! Thank you guys for being amazing!!!