Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
First and foremost these guys helped me out at 9PM on a Sunday and helped solve my problems. Secondly they are the best price option available to the best of my knowledge. Great service meets great price. Highly recommend them. I'd give 6 stars if I could.
The best customer service, hands down. I was BLOWN AWAY by the level of customer service offered by the support team. I missed the weekly training and had to urgently process EDI documents for a new retail partner. I called the support team, and Korrine patiently walked me through the platform for over 1 HOUR! She made the entire process so easy. What truly impressed me was that she called me 2 days later just to ask how I was doing. This is the definition of amazing customer service.
We really appreciate what Holly Criswell in Datatrans has done for us. She helped us through the entire setup process very patiently and carefully. She is very responsive and responsible, and we are very happy with her service!
Korrine has always been attentive to our needs, whether they be a simple question that we needed clarification on, a problem that we couldn't fix or even helping us getting started with their services. In an era where Customer Service is becoming more and more rare, Korinne always reminds me what true service should be like.
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