Izzy, so sorry to hear about this. Which branch were you working with? We will relay the message to the branch manager and try to resolve your issue Thanks, Nick
ORDERED PRODUCT FOR OUR COMPANY AND THE WRONG ITEMS WERE SENT SO I REFUSED DELIVERY. THE SAME WRONG ITEMS WERE SENT BACK. IVE NOW CALLED SEVERAL TIMES TO MAKE A RETURN AND KEEP GETTING HUNG UP ON OR SENT TO VOICEMAILS WITH NO RETURN CALLS BACK...NEVER ORDERING FROM HERE AGAIN ABSOLUTELY TERRIBLE!!!
Anita, we are so sorry to hear about your issue but we are very happy to hear that it has been successfully resolved. Thank you for your continued support and we look forward to continuing to help you with your projects. Thanks!
Using the advice of the counter representative at the Meridian, MS location cost our small construction company over $2000 in repairs on our recent job. Southern Pipe graciously refunded our money and went out of their way to make things right. We will be doing business with them again!
Thank you so much, James! We appreciate your business. We will pass your kind words along to our web team
A+ for website order: best price online, free and fast shipping, and excellent item quality. Outstanding customer service overall. If everyone operated like you guys, the world would be a better place.
Thanks so much, Jeff! Glad we were able to help and thank you for your business!
My Goodman heat pump air handler motor was increasing in impedance, friction and noise. System is 12 years old, original motor. Southern Pipe had the best price in the Internet by $10 and free shipping to boot, so I ordered a motor and a capacitor and they were a perfect match. After swapping the parts and cleaning the blower wheel and housing, the new motor spun up almost instantly as compared to old, wow. Whisper quiet and I feel more airflow at the vents. Completely satisfied and would highly recommend Southern Pipe for your next handyman project!