Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
My experience with Karl Larocca and Kayrock Screen Printing has been disappointing to say the least. 20% of the tote bags I ordered were printed poorly and I am still waiting for a refund that Karl said he would issue a week ago. This was after much waiting and hounding via email. I am now forced to take them to court due to lack of a response. They will pack up bags that have an image printed on a crumpled tote, off-centered images, and bags with stray ink marks and charge you full price for them. Then Karl will give you no customer service, but plenty of attitude in return. Save yourself the headache and the money and use someone else.
Item was out-of-stock, but they didn't tell me. Contact info on Paypal was wrong, so I couldn't contact them. Needed the tote bag that cost $10 to ship to take less than a month to get here to send again for a present. They had no interest in paying for expediting after their poor service.
This silkscreen business is precise, detail oriented and can flip some work around fast! Thanks for doing such a great job on technically difficult projects, you guys are awesome!