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Slatergordon reviews

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100 reviews
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Lucian Ghita
Hello Lucian, Thank you for leaving a review. We appreciate your feedback and have forwarded your comments onto the relevant team who will investigate your issues further. Kind regards Katherine Jones Customer Analyst
7 months for a claim and still waiting ,curious enough , third party accepts liability paid 1.5 months ago but the cheque has not arrived yet
Radka S.
Hello Radka, We have forwarded your concerns onto the relevant team who will investigate your issues further. Kind regards Katherine Jones Customer Analyst
KOMPLETNE DNO! Od prawie dwóch lat nie jesteśmy w stanie dowiedzieć się czegokolwiek w naszej sprawie, ponieważ nikt z osób poniżej wymienionych nie odbiera telefonów, nie odpowiada na pozostawiane wiadomości z prośbą o kontakt. JEDYNĄ osobą która zawsze odbiera telefon jest Pani Małgorzata, która ma najszczersze chęci ale niestety nie jest w stanie nam pomóc, ponieważ nie zajmuje się naszą sprawą. Wiemy tylko tyle, że nasza sprawa od początku jest przekazywana z rąk do rąk, Pani Dawn Porter - zero kontaktu, Pan Andrew Harris (team leader) - zero kontaktu, Pan Mohammed - zero kontaktu (właśnie dowiedzieliśmy się że już nie pracuje a jako ostatni zajmował się naszą sprawą). Absurdalne podejście do klienta, niewytłumaczalny kompletny brak szacunku. Nieprawdopodobny brak profesjonalizmu. To Wy Slater and Gordon dzwoniliście zaraz po wypadku do męża oferując pomoc i zajęcie się sprawą, zaufaliśmy Wam! Od dwóch lat nie robicie kompletnie nic! Jesteście najgorszą firmą z jaką kiedykolwiek mieliśmy do czynienia. Wstyd! Ps.Dear Katherine, You "forwarded my concerns"? Are you joking me? "Concerns"? Don't be funny! We are unprofitable clients so nobody care and you leave this answer under all 1 star reviews.
Safe Rehman
Hello, We're very sorry to hear that you are unsatisfied with the service provided and would like to get to a root cause. Please can you email [email protected] quoting your review, case reference number and any additional details to help us locate your case and address the matter accordingly. Kind regards Katherine Jones Customer Analyst
Took over 2 years for a small car accident that was literally filmed via cctv and still only gave the bare minimum costs of the damages nothing else and would not increase it any further, wasted so much time transferring calls between agents, I was once asked to fill the exact form over 6 times until finally I was able to get through to them via the phone one day to sort the form issue (which also took forever), would seriously recommend even accepting the loss than wasting time with this company
Kai Henderson
Hello Kai, Thank you for leaving a 5* review! We're so happy to read your amazing comments for Liam! We will ensure your excellent review is shared with him and our team who will be pleased to have been able to help! Best wishes Katherine Jones Customer Analyst
As my claim was coming to an end I had Liam Murray as my caseload handler for the last month or 2 to finalise the claim Great person to talk too, honest and friendly and great customer service give this man a medal great help thank you so much
Kyle Taylor
Hello Kyle, Thank you for leaving a 5* review! We're so happy to read your amazing feedback for Mia! Your amazing feedback is so wonderful to hear and will be shared with Mia and our team! Best wishes Katherine Jones Customer Analyst
Mia was perfect, it was a long yet painless process for me to start my claim. She was professional and it was good that she would keep the call engaging so that I wouldnt be bored for two hours answering questionsJust from 1 phone call with Mia I could already tell that slater and Gordon lawyers was the best choice!