I have very mixed feelings about buying from this store online. The return policy is a bit frustrating. You have to pay shipping for the returns and they require specific packaging. I ordered 3 different dresses and 2 of them I had to return because they were huge on me (I bought a small and extra small). I emailed them both times about the return process and to make sure they would credit the account because they would not do a refund. Both times I received a generic email to look at their return policy. The return policy does not state whether you can return items that you bought with store credit which is what I was asking. The third dress I bought for them is slightly big but I can make it work. I also bought a pair of shoes from them which are beautiful and fit perfectly.
Loved this shop a lot but Im a little disappointed in how the exchange/return policy works. You only get store credit back for everything including exchanges. I bought a dress during a sale and just needed an exchange but they didnt allow me to get the same dress since I only had enough credit for the sale price I also had to pay $7 for the return label. Its a little ridiculous not being able to exchange for a different size if you buy something on sale.
I order some clothes form one loved babe and loved all my pieces! I had to return one and the customer support was amazing and helped me with credit to find another piece that fits better. Theres something for everyone here!