Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Very poor customer service and constantly changing policy. Only two weeks ago, I came in and was able to pick up a package for free (normally there is a $10 charge) that had arrived only 30 minutes before. Today when my girlfriend went in to pick up our packages she was charged $30 and told that all packages must be held for 24 hours before being able to be picked up. This is a huge problem, as many people can not afford to stay in town for an additional day just to wait for them to hold your package unnecessarily.
Complete rip off! I had a very small package delivered by Fed Ex here while I was visiting Sedona. I picked it up 30 minutes after delivery and they charged me $10 just to hold it. For 30 minutes!!! I can understand charging a fee for anything longer than a day, but not when someone picks up their package immediately. They are just taking advantage of people in tight spots. Avoid this place!
I bought a couple of antique/vintage items at an estate sale while visiting Sedona. Although I had issues with Fedex, it finally got here. The packaging was incredible! I greatly appreciate the handling and care they took to package my items. The man who handled the transaction was very friendly and helpful.