Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
I would not use this business unless you enjoy being snapped at and treated with derision for asking simple questions (eye rolls, sighs of annoyance, angry tone). I don't need peppy or super friendly service, but I do need baseline respect. Strangely enough, his tone changed halfway through speaking to us to being less biting and even friendly. I am unsure what is going on, but as people of color, it is especially uncomfortable to be treated with hostility from the moment you walk into a business.