Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
After being notified an online order was ready, I arrived to find out the order still needed 10 more minutes. In different to the parking situations, I took the 10 minutes to reestablished parking. When I arrived again, I was greeted by a condescending waitress who asked politely what I was doing there. Given that this was the pick up area of the restaurant and am I'm not a bigot, I wasn't keen to the subtle clues until the bartender directly asked me to wait outside. The pick up area wasn't full. There was plenty of seating. He didn't ask me to sit down. I guess I didn't meet their physical requirements or dress code. Not sure what those things were.
Small serving sizes (at least for the pasta dishes we ordered) and poor (both slow & forgetful) service. Wouldn't go again, not sure why this place is so popular.