BMW of Norwood reviews

1654889343

poulard Cangé

google

Merci pour vos gentils mots pour notre personnel, nous l'apprécions! Nous sommes très heureux d'apprendre que nous avons pu vous offrir une expérience agréable! Nous vous remercions pour votre visite et nous nous réjouissons de votre prochaine visite!

1654889718

5

Ce lieu dispose d'un personnel super sympa, qualifié et attentionné, toujours prompt à fournir un service de haut niveau. Leur disponibilité fait aussi la différence. Toute l'équipe mérite une grande félicitation, particulièrement Pavlo à travers qui j'ai eu la chance d'observer cet admirable comportement.

1654718718

Mark Maher

google

Hi Mark - It is wonderful to hear that Cameron has made your service experiences at BMW of Norwood so excellent! We appreciate the five-stars and hope to see you again down the road. Safe travels!

1596645649

5

Service advisor,Cameron Wilmot. always go above and beyond when it comes to the servicing of my vehicle.

1654712319

Ron Porzio

google

Hi Ron, I do not see a record of a visit with you since November of last year? Im very sorry for the misunderstanding, but I do not see that we recommended a transmission service on your vehicle during that visit. It must be some confusion here. Please feel free to reach out to me so that we can square this away. Thank you, Alex Archer General Manager [email protected]

1654887063

1

I bought a BMW from another dealer and bought an extended warranty from BMW on my CPO vehicle. I have been going to Norwood for service as it is closer. They have repaired a few items and each time told me they were not covered. They also told me that i need transmission service on the car. I have since gone back to dealer I purchased car from. The items I paid out of pocket for were covered, it seems they never even checked. Also, my car doesnt need transmission service. The fluid is meant to last for life of car. Dont get service here. I would give them a 0 if I could

1654695091

Jeremy Romanofsky

google

Thank you for your opinion and that of your secondary source. We stand by our assessment of the conditions existing with your vehicle as we have video evidence of the issue. We wish you luck with your vehicle. Thank you again. Alex Archer General Manager

1654887180

1

Went in at 7 am for an oil change that I was assured would be a quick un and out. I was there for over 2hrs and then they tried to sell me on $1500 worth of service that was not needed, and I only know it was not needed after I took my car to another bmw dealer and they assured me it was not needed. Needless to say I will never be returning or recommending this dealer.

1654644310

Reyson Pimentel

google

Reyson, thank you for the review! It was our pleasure to assist you here at BMW of Norwood, and if you ever need anything else, don't hesitate to come back and see us again!

1605647668

5

Exelente service.