Unfortunately my experience with Carpet Land was less than satisfactory. The customer service needs attention. Delayed responses to scheduling, incorrect estimates, and communication between Carpet Land and their contractors is poor. The contractors themselves did a good job. I'll cut out the middle man next time I need some work done. Overall, this company has wasted enough of my time. Mike (the owner), you can refrain from contacting me as well. Thanks
Thank you, Jodie, for the kind words you shared about your salesman and our installation crew! We are delighted everything went so smoothly for you! Have a great week!
THIRD TIME IS A CHARM! After getting measurements and bids from two other companies and having odd experiences with both, we decided to give Carpetland a shot. Boy so happy that we did! Our salesman Doug was an absolute professional and the installation crew was amazing! I have never seen anyone work so quickly! Our entire house was completed in 4 hours and we were amazed! I highly recommend Carpetland for anyone who is on the hunt. Try this place FIRST and save yourself some time and irritation.
Phillip, we are disappointed to hear about your experience and would like to help make things right. We take care of our customers and prioritize their experience. Please give the store a call and we will be happy to get things sorted out.
Do they sell carpet? Who knows. Walked in and the place looks like a giant warehouse. Nobody talked to me. Spent 20 minutes looking and nobody talked to me. Walked by the main desk and nobody even said hi.