Got a bob haircut here that had to get corrected by another salon. I think my stylist was tired or overworked and just lost sight of paying attention to detail, which is important with a blunt bob. She was super sweet though.
Ive been going to Brittany for the past 7 years. Her dedication and service has me loyal to her business. She opened Palms and she has made this her tribe with some amazing talented people. Today I had the absolute pleasure of meeting Gigi, probably one of the most sweetest kindest person Ive ever connected with. My hair was in desperate need of some TLC and I left the salon feeling like a brand new person. I spent the last 6.5 hours with this doll and she treated me so kind from the minute I walked into the salon. Gigi took her time, asked me questions and updated me throughout the entire process. Thank you Brittany for finding and having people like Gigi, Trisha and Ariel part of your team. You are incredibly lucky. If you are looking for people who truly want the best for your hair and want high level service with beautiful hair, come visit this tribe.
Great salon for blondes! Perfect highlights. The stylist blended the micro-highlights with my greys to minimize visible regrowth. Already have my next appointment booked. And the customer service is amazing! They really care about making sure the client leaves happy. A stylist (who is no longer at the salon) didn't fully explain the keratin treatment when booking my appointment, so when I arrived for the appointment and the service was fully explained, I realized it was not for me and cancelled. Miscommunications happen and I left with no hard feelings. Ariel from the salon called me 10 minutes after I left to apologize and offer to make it right. There was nothing to make right because it was just a miscommunication, but it was so unexpected and nice to receive the call and to know how much they care about customer satisfaction. I was already planning on coming back, but now they've made a life-long customer.